“Positioning + creativity + guts = effect.” That was my formula for successful advertising, as quoted in this 1984 article from the Colorado Springs Business Journal by Ron Wallace. I was 29 years old.
The Ad Vantage: On Words And Up Words
“Positioning + creativity + guts = effect”
By Ron Wallace
Colorado Springs Business Journal, January, 1984
Almost every hour of the day we are a candidate for hearing a message from a total stranger. When we wake to the radio alarm, drive in the car, read the paper, or watch television, we are constantly bombarded by message from anonymous copywriters who urge us, one way or another, to buy someone’s product or service.
I recently met with three of the best local copywriters, Steve Haggart and Tom Bulloch of Bulloch & Haggart Advertising, and Walt Jaschek, creative director of The Flynn Group, to discuss the role of copywriting in the marketing process.
What is copywriting? According to Walt Jaschek, writer of the commercial that won best-of-show at the Pikes Peak Advertising Federation awards presentation, “Copywriting is the science and art of transforming concepts into words and pictures. It is the process of communicating information, of taking a specific message and telling it to a recipient in an attempt to get the individual to act upon the message. Copywriting is not just words. It is creating the concept that will trigger an emotional or intellectual response in a particular audience, and it is the writing of the words themselves.”
A similar definition was given by Steve Haggart. “On a basic level, copywriting is writing the words that appear. It begins with a selling concept, a basic decision about how the product is going to be shown. The creative concept is very much intertwined with the writing of the words.”
Like A Lawyer Presenting A Case
Tom Bulloch adds, “Copywriting is like a lawyer presenting a case. There is a statement of the problem and a solution provided.” So, in short, copywriting is the hand of the marketing process that makes the message real and get it down on paper to be produced so that we can read it, hear it, and see it.
For Walt Jaschek, copywriting propels the abstract into the tangible. First, says Jaschek, comes the research, then the marketing positioning and finally writing the ad. That’s the key that turns the system. Both Haggart and Jaschek feel that marketing strength and creativity are not mutually exclusive.
“In copywriting, there is a symbiosis of marketing information and an expression of relevant information the audience needs to know,” says Bulloch. “It’s really hard to see where art stops and the copy begins. Sometimes we couldn’t tell you who came with layout or copy headline, and those have been our best ads.”
Just as marketing research and positioning have to work with copywriting to achieve the communication goal, art and words also have to work together in a good ad. “In the best advertising, you can’t really separate the warmth from the selling message,” says Haggart. “How can you separate the marketing concept, the idea you’re trying to get across, from the execution? They’re too closely related.”
Create A Shared Space With The Audience
Copywriting is an important profession, because it so directly works to stimulate the economy. So what type of people become copywriters? “Anyone who has an acumen for translating concepts into language in a compelling ways,” is Jaschek’s answer. He also says that honesty is of utmost importance in the advertising process.
“What I like to do is create a temporary space, share with an individual member of the audience, and use their intelligence as a tool to understanding the message even more. For example, in the Baron’s Saloon “Subliminal Seduction” radio commercial, we were simply saying that, whatever technique we use to get your attention, the core message is, we’d like you try Baron’s.
“The best copywriters know a lot about life,” says Bulloch. “They know what language people use. They know a little bit about a lot of things.”
Haggart says, “Curiosity and a willingness to ask questions marks the type of person that becomes a copywriter, along with the sheer ability and enjoyment of putting ideas into words.”
What happens if a client doesn’t like the advertisement but the copywriter thinks it will sell? Both agencies take a strong stand for their ideas. They present the campaigns to their clients after much thought, and say, this is why we think it will work for you.
“A doctor can argue with you that you need your appendix taken out,” says Bulloch. “You may not want that but that doesn’t change the fact that you went to him for his opinion, you think he’s good, and you need it taken out.”
There are many rules to follow in advertising. An Ogilvy disciple is respected by all. “The main rule,” says Haggart, “is to take an offer and make it as attractive as possible by pointing out how well it solves the problem – dramatize it.”
The Jaschek Equation
Jaschek’s rule for successful advertising is, “positioning plus creativity plus guts equals effect.” In order word, he says: understand your product’s unique selling position. Communicate that with creativity. And take some chances.
“A lot of people believe the standard for good marketing is to do what everybody else is doing; that’s safe. It’s like the saying, ‘nobody gets fired for hiring IBM.’ But nobody gets remembered for doing that, either.”
What is the rule of typography in copywriting? Jaschek says it is tremendously important. The typeface, the amount of white space one uses, is crucial how the words are read. The type should complement the method and Haggart points out that the size of ad and what one has to work with often designates the typography.
When asked, at what level of sophistication is Colorado Springs’ advertising, compared to towns of its size, all felt there was a great deal of good work coming out of this market. “For towns of its size, Colorado Springs is way ahead,” says Jaschek.
“Good advertising and good agencies depend of good clients,” says Haggart. “If, like Topeka, Kansas, Colorado Springs was the capital of the state, then there would be larger companies based here and even stronger advertising.”
What’s the worst thing one can do in advertising? “Insult the readers’ intelligence,” says Jaschek. “It’s a mistake to assume that the audience won’t understand. Use the audience’s intelligence, imagination, perception and awareness for you.”
Get the Address Right
A different but equally sound answer was given by Steve Haggart. “Leaving the client’s name or address off is the worse thing you can do, or otherwise make it impossible for the prospect to buy your product.”
And finally, what advice do these copywriters have for the small businessman or woman who can’t really afford a large agency? All agreed that they should get some sort of professional consultation from a freelance copywriter, a media representative, or an ad agency. Contacting a good agency for just two hours of their time might provide a solid marketing understanding of the business and a direction to pursue.
“Ask other businessmen for their advice,” says Tom Bulloch, “and above all, when a plan is made, stick to it.”
So, as you hear advertisement copy throughout the day, know that copywriters work to use their marketing expertise and creative imagination to not just sell you product, but to talk to you like your best friend.
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